Key Contacts

CUSTOMER SUPPORT SERVICES & SALES

E: res@whalewatch.co.nz

T: +64 3 319 6767

Freephone (within NZ): 0800 655 121

KIWI WHALE WATCHERS CLUB ENQUIRIES

E:kiwiclub@whalewatch.co.nz 

T: +64 3 319 6767

Freephone (within NZ): 0800 655 121

RETAIL SERVICES

Nakita Boyd - Manager 

E: nakita@whalewatch.co.nz

T: +64 3 319 7738 

 Shop the Whale Watch Gift Shop 

FLEET & ON-WATER SERVICES

Roger Williams - Manager

E:roger@whalewatch.co.nz 

T: +64 3 319 7904  

CUSTOMER TRANSPORT SERVICES

E: transport@whalewatch.co.nz

T: +64 3 319 7727 

MAINTENANCE SUPPORT SERVICES

E: maintenance@whalewatch.co.nz 

T: +64 3 319 7727

FACILITIES MANAGEMENT SERVICES

E: cleaning@whalewatch.co.nz

T: +64 3 319 7727

 SHARED SERVICES 

Pip Gill - Office Manager 

E: pip@whalewatch.co.nz

T: +64 3 319 7727

Angela Cuff - Finance Administrator 

E: angela@whalewatch.co.nz

T: +64 3 975 0531 ext 839

Viraj Gamage - IT Support Technician

E: viraj@whalewatch.co.nz

T: +64 3 975 0527

Kia Ora

Whale Watch monitors the latest public health advice and adapts the operation accordingly.

Key Themes:

  1. If you are unwell, have been to a place of interest in the last 14-days or are awaiting a covid test please stay home.
  2. Contact tracing is required so we ask you to scan in with the covid tracer app or use the manual sign-in option provided.
  3. We ask that you wear a face covering.
  4. Our cleaning procedures have been enhanced and hand sanitizer is available.
  5. We ask that you listen to all instructions provided by our team, please be patient and kind.

Vaccination Mandates - The Vaccine Pass - Covid19 Protection Framework

From Friday 3rd December 2021 all customers to Whale Watch will be required to present a valid New Zealand Government vaccine pass as part of the New Zealand Governments Covid19 Protection Framework to travel on our tours and enter our premises unless they are exempt.

You are exempt if;

  1. You are ineligible for vaccination.
  2. Children under 12-years and 3-months of age.
  3. People who are clinically exempted.

Please note: You may also be required to show a valid form of ID in the form of a current New Zealand drivers license, Passport or 18+ Kiwi Access Card to validate your ID. Please ensure you have one of these options readily available upon request.

The message from the New Zealand Government is clear. To enjoy the full life everyone in New Zealand deserves, get vaccinated today. If you are already vaccinated, do your best to help your friends and family get their vaccinations so we can all enjoy life within the new system. 

Covid19 Protection Framework

Should you have any concerns or questions in this regard, please do not hesitate to contact our Customer Support Services team.