Our Policies

 Please click on the appropriate link for more information:

Child Policy 

Wheelchair Policy

Privacy Policy

PLEASE NOTE THE FOLLOWING

We are undertaking a number of building renovations at our Whaleway Station terminal to improve the visitor experience. 

  • Our main entry point to the building is closed for renovations and enlargement, access into the building is via the seafront side of the building (this is sign posted)
  • Our public toilets are closed for renovation and enlargement, we currently have portaloo's available (these are sign posted)

We apologies for any inconvenience caused by these building renovations.

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