COVID-19

Kia Ora Koutou

New Zealand is now at Alert Level 1, which means there is no restrictions on domestic travel and physical distancing is no longer required. New Zealand has been declared COVID-19 free however strict boarder restrictions remain in place for international visitors. 

As a result, Whale Watch will be operating whale watching tours from the 4th July 2020 onwards. Tours will be available every day of the school holidays, weekends (Saturdays and Sundays) and on public holidays. You can book seats on these tours here

However, please note that Whale Watch remains temporarily closed up until 30th June 2020.

Our Customer Service team will be cancelling & issuing refunds for any tours booked from the 24th March 2020 through to the 30th June 2020. Please be patient as they work through this, keep an eye on your inboxes, you will be receiving a cancellation update soon.

Nga Mihi Nui (Kind Regards)

The team at Whale Watch Kaikōura

 

FREQUENTLY ASKED QUESTIONS

 

Q. I have a booking before 30th June 2020, what does this mean for me?

A. Our Customer Service team are working through cancelling all booking up until the 30th June 2020. Please keep an eye on your inbox for confirmation of this cancellation taking place and a refund being issued.  

Q. How can I contact you?

A. You can contact our Customer Service team by email (res@whalewatch.co.nz) or by phoning us on +64 3 319 6767 or 0800 655 121 (freephone within NZ).

Q. Where can I find more information on COVID-19?

A. For up to date and accurate information on COVID-19 as it relates to New Zealand, please see the Ministry of Health website.

 

This web page was last updated 10.30AM Monday, 15th June 2020. For the most recent information, visit the NZ Governments dedicated COVID-19 website or the Ministry of Health's website.

LEVEL 1 UPDATE - It's official, we are back whale watching!

Whale Watching tours will be operating every day of the school holidays, weekends (Saturdays and Sundays) and public holidays.

If and when there is demand we will schedule tours during weekdays, please keep an eye out on our booking page for when these extra tours become available. Please note there are minimum number requirements for this to happen.

For more information, please contact our Customer Service team on 0800 655 121 or res@whalewatch.co.nz 

Ngā Mihi

The team at Whale Watch Kaikōura