COVID-19

Kia Ora Koutou

As a result of the latest restrictions and alert levels announced by the New Zealand Government, we have made the decision to temporarily close Whale Watch Kaikōura effective close of business 23rd March 2020.

This is a decision that has not been taken lightly, but we need to play our part in ensuring the health & safety of our staff, visitors and the Kaikōura community. We also acknowledge that we all have a part to play in helping in the fight against Covid-19.

Our Customer Service team will be cancelling & issuing refunds for any tours booked from the 24th March 2020 through to the 30th June 2020. Please be patient as they work through this, keep an eye on your inboxes, you will be receiving a cancellation update soon.

We will be monitoring this situation constantly and hope to be able to be back out there showing people a whale of a time in the not too distant future. Thank you for your support and understanding.

Nga Mihi Nui (Kind Regards)

The team at Whale Watch Kaikōura

FREQUENTLY ASKED QUESTIONS

 

Q. I have a booking before 30th June 2020, what does this mean for me?

A. Our Customer Service team are working through cancelling all booking up until the 30th June 2020. Please keep an eye on your inbox for confirmation of this cancellation taking place and a refund being issued.  

Q. How can I contact you?

A. You can contact our Customer Service team by email (res@whalewatch.co.nz) or by phoning us on +64 3 319 6767 or 0800 655 121 (freephone within NZ).

 

Q. Where can I find more information on COVID-19?

A. For up to date and accurate information on COVID-19 as it relates to New Zealand, please see the Ministry of Health website.

 

This web page was last updated 1.30PM Monday, 23rd March 2020. For the most recent information, visit the NZ Governments dedicated COVID-19 website or the Ministry of Health's website.

COVID-19 (NOVEL CORONAVIRUS)

As a result of the latest restrictions and alert levels announced by the New Zealand Government, we have made the decision to temporarily close Whale Watch Kaikōura effective close of business 23rd March 2020.

This is a decision that has not been taken lightly, but we need to play our part in ensuring the health & safety of our staff, visitors and the Kaikōura community. We also acknowledge that we all have a part to play in helping in the fight against Covid-19.

If you have a booking with us please Click Here for more information.